F.A.Q

Below you'll find answers to the questions we get asked the most about HairDesignerTV and the products offered.

HDTV Live Workshop Cancellation Policy:

  • Full payment reserves your course, OR the first months payment if you are on a monthly payment plan. 
  • Registration fee of $250.00 is non-refundable. (included within course fee.)
  • Your course is nonrefundable.
  • The workshop course is nonrefundable.  Within 90 days you may be able to move your course, subject to availability.
  • Transferring the course to another person can be done by giving us written notice.  
  • Should HDTV, be required to change a course date and/or location, and you do not accept the changes, we will give you a full refund of your course.

  • What is HairDesignerTV? HairDesignerTV is an online educational in-salon training system for novice to advanced hairdressers.
  • Who is the founder of HairDesignerTV? Founded by award-winning stylist, Vivienne Mackinder.
  • Is HairDesignerTV only available online? HDTV and Vivienne offer the options of online tutorial courses and live workshops. To see a full calendar of upcoming workshops, click here.
  • Do you offer a variety of tutorial subscriptions? Yes. HDTV offers multiple tutorials for you to select from. To see full details on our membership packages, click here.

If you have any questions or concerns, please email our support team at [email protected].

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